> Terms and conditions

TERMS AND CONDITIONS

All Products listed on the site are subject to change, as is product information, pricing, and availability. PARFAIT, PARTY SUPPLIES reserves the right, at any time, to modify, suspend, or discontinue any site feature or the sale of any product with or without notice.

PAYMENT METHODS

All prices displayed on the site are in MOP patacas.

Payment on the site can be made by:

  • Bank transfer (to the account specified in the order process). The transfer slip must be sent to info@parfaitparty.com
  • Credit Card 
  • Cash on delivery (Macau costumers only)

DELIVERY

  • All orders are shipped in Macau via SF Express or another designated courrier company.
  • We aim to dispatch all orders within 1-2 working days from receipt of payment.
  • Orders received by 12:00 PM, Monday through Friday are shipped same day. Orders received after this time will be shipped the following business day.
  • Orders placed on weekends or public holidays will be processed on the following working day.

Macau costumers meeting point delivery can be arranje please contact 62032189 (wechat/whatsapp).

PRODUCT DESCRIPTIONS

The images of the products on our site are for illustrative purposes only. We try to be as accurate as possible. We cannot guarantee that your computer's display of the colors accurately reflect the color of the Products. Your Products may vary slightly from those images.

EXCHANGES

We only replace items if they are defective. If you need to exchange it for the same item, mail us back your item within 7 working days from order received.

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable.

Please send us an email at info@parfaitparty.com for instructions on how to mail your product to us. 

Consumer shall assume all risk of loss or damage to the item while in transit to our facilities.

RETURNS

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable.

Please send us an email at info@parfaitparty.com for instructions on how to mail your product to us.